Return & Exchange Policy:
Given the unique nature of our products, we maintain a strict no-return and no-exchange policy, unless an item has a manufacturing defect. Once a product leaves our facility, it's deemed as used due to health and safety protocols, rendering it non-returnable.
We urge our customers to thoroughly inspect all products upon delivery. This ensures that you've received the correct items in perfect condition.
Damages and Issues:
Should you discover any defects, damages, or if you've received an incorrect item, please reach out to us within 48 hours by sending us a picture of the damaged product in its original packaging. We're committed to addressing any concerns and ensuring your satisfaction.
Returning a Defective Item:
If you believe you've received a defective product, please contact us via email within 15 days of delivery. We'll guide you through the return process.
It's crucial to note that items returned without their original packaging will not qualify for a refund. We recommend retaining all packaging for at least 15-20 days post-delivery.
For items that develop defects after the initial 15-day period, we're here to help. We'll assist you in reaching out to the manufacturer and processing a warranty claim on your behalf.
Why Choose Us?
Choose Blaze Boutique for a seamless blend of style, performance, and unparalleled cannabis experiences. Rooted in authenticity and driven by passion, our brand stands out by delivering both form and function, ensuring that every session is elevated.
